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I can't play MP3 music in Kindle 2 Background Audio

The Amazon Kindle technical support person tells me that they don't provide support for any of the experimental features, including playing MP3 music in background audio. I have read and followed the directions carefully. I have loaded MP3 files into the Kindle music folder. But I'm stymied. I can access the "experimental" selection list but the 5-way controller won't budge from it initial position on "basic web." Has anybody else encountered the problem? Is there a solution,? Or has Amazon overstated the Kindle 2 capabilities? Thanks.

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Comment by Barbara Fillip on April 13, 2009 at 4:04pm
I've now managed to get a podcast to work after transferring the file to the music folder. I still can't get music files to work. I must be using mp3 files that are protected in some way.
Comment by Barbara Fillip on April 13, 2009 at 2:14pm
When I first tried putting music on my Kindle 2, I had the same issue. I could not even get the cursor to move down from "basic web". Once I actually added some MP3 files in the music folder, I was able to move the cursor down to the music option but that didn't help because Alt + spacebar doesn't do anything and pushing the 5-way controller doesn't do anything either. I've had more luck with audiobooks and text-to-speech is working so I know it's not something to do with the speakers.
Comment by SoozeeS on March 30, 2009 at 10:33pm
John, I found a solution for your problem. I had the same difficulty trying to play music as I read books I downloaded on my Kindle 2. The best part: it's free! I found free software that will change your iTunes mpeg4 files to mp3 files. It's called "Switch": http://www.nch.com.au/switch/mp3.html?gclid=CMKXkKWuzJkCFRFMagoduSShtQ I use a Mac (OS X), but this software can be used on a PC as well. It took me less than a minute to convert a group of songs and I could finally access the "Play MP3" option from the "Experimental" area in the menu. Hope this helps. Good luck and happy reading/listening.
Comment by llane on March 6, 2009 at 12:06pm
Have had my Kindle 2 two days, and had noticed that I could only highlight Basic Web under "Experimental", but assumed Play MP3 would become available if I had any loaded. I was getting concerned while reading through here, so pulled out my Kindle 2, plugged it into my computer, dragged Sugaree.mp3 file from my computer to the music folder on my Kindle 2. Unplugged Kindle from computer, went to "Experimental" on the Kindle, and was now able to go to Play MP3, and I did. Works perfectly. Whew!
Comment by Mary on March 1, 2009 at 3:23pm
John, I tried to play music on my Kindle 2 with no success. I sent an email to Amazon help and their reply was "In the Experimental Page you will not be able to select the MP3 section unless there are playable MP3 files in the Music directory of the Kindle." (which i did), strangely, I couldn't copy my Amazon mp3's onto my Kindle. I'm not sure if these are issues with Vista or the Kindle. I have also had some bizarre issues in getting my Kindle2 to communicate with my computer. (lock-ups and BSoD)
According to the owner's manual the key combo should start or stop music play at any time.
Comment by John H Noble Jr on March 1, 2009 at 11:56am
Abhi,
I checked the links you provided. The problem is with Apple iTunes and its restrictions on the use of music bought from it. In my usual consumer sovereignty frame of reference, I'll simply stop purchasing music through iTunes. One can purchase MP3 music from Amazon.com. Let the monopolists taste the competition. Amazon should advertise its superiority as a music vendor! Amazon provides a free downloader that puts purchased MP3 files into iTunes for playing. What a nice irony. :-)
Comment by John H Noble Jr on March 1, 2009 at 11:42am
Thanks, abhi. I'll follow your leads in doing my homework. Again, thanks.
Comment by abhi on March 1, 2009 at 11:29am
John, here are a few options -
1) check out this post on converting protected itunes songs to mp3 format.
2) For unprotected mp3 songs, you can do it from within iTunes - check this post. And note Apple's note on this - Note: Some purchased songs are encoded using a protected AAC format that prevents them from being converted. iTunes Plus purchases are not protected and can be converted.
3) Buy the song in iTunes Plus - for an additional fee of 30 cents or so you can upgrade DRMMprotected files to DRM free songs.

there are free software to do the conversion, or you can burn a CD and then rip mp3s from the CD, or you can upgrade your iTunes songs to DRM free versions.
a few more free software can be found by searching "converting itunes to mp3" on google.
Comment by John H Noble Jr on March 1, 2009 at 7:59am
Lisa,
I've been poking around the iTunes page to see if there is a way to do this, but to no avail. Does anybody know how to do this? It would be much less expensive than purchasing the Xilisoft Video Converter Ultimate!
Comment by Lisa H on March 1, 2009 at 7:40am
I think iTunes will convert to mp3 for you- right?

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